The Meeting Place - West Neighbourhood House

A participant at the Meeting Place stands in front of a row of lockers.
The Meeting Place is a drop-in centre for community members experiencing homelessness and inadequate housing  who are over the age of 18.

The Meeting Place aims to lower social isolation and improve well-being. We increase social networks and access to income through advocacy, public education, and skills development. Using a community development approach, staff and members work together to remove problems that keep people from accessing housing, income and healthcare support.

For many members, Spirit Circles and access to an Elder at the Meeting Place guide their path to wellness. In addition, Meeting Place case management supports facilitate access to primary care; mental health, addiction and harm reduction supports; housing; and assistance with legal issues. Staff and members work together to create a community space that offers safety, security and access to basic needs as well as hope and possibility for the future.

COVID-19 Update: The Meeting Place is open to members experiencing homelessness and persons that are underhoused during the COVID-19 pandemic. Screening takes place at the Queen Street entrance.


Essential information

What services we offer:

Showers, laundry, harm reduction supports and supplies, referrals and case management supports, mental health and addictions supports including access to a psychiatrist, weekly Spirit Circles and outreach.

Kitchen access and outings are on hold due to COVID-19.

Who is eligible:

Anyone 18+ can access services at the Meeting Place.


588 Queen St. West, located at the corner of Queen and Bathurst. 


The Meeting Place drop-in hours are as follows —

Monday: Closed
Tuesday – Wednesday: 11:30 a.m. – 4:00 p.m.
Thursday – Saturday: 10:00 a.m. – 4:00 p.m.
Sunday: Closed



To make an appointment with an on-site psychiatrist:

To make an appointment with an on-site psychiatrist, please call Barbara Pandza at 416-504-4275 ext 220 or speak with a staff member at the Meeting Place.

A participant plays pool at the Meeting Place in front of a schedule of activities

Frequently Asked Questions

What is the Meeting Place Store?
The Meeting Place Store is a social enterprise shop that is located at the front of the drop-in at 588 Queen St. West. In the store, drop-in members sell handcrafted items such as art and jewelry with proceeds going back into the pocket of the members.

Note: The Meeting Place Store is closed until further notice.

Are you looking for donations?
The Meeting Place appreciates in-kind donations of certain supplies. Here’s a list of items we would love to receive:

  • Coffee, tea, hot apple cider mix or hot chocolate mix in sealed, new containers
  • Unscented toiletries (soap, shampoo, conditioner, toothbrushes, toothpaste, feminine hygiene, razors) in plastic ziplock bags please
  • Portable cell phone chargers for members and street involved folks that have cell phones that need to be charged when nothing is open or accessible
  • Sealed boxes or bottles of unscented laundry detergent for members to do their laundry at the drop-in
  • New adult undergarments and socks in sealed packaging


West Neighbourhood House appreciates the generous assistance from the Ontario Trillium Foundation, on behalf of the Government of Ontario, for financial support of capital renovations to our facility at 588 Queen St. West.

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