West Employment Services and Training Program - West Neighbourhood House

A participants attends a program at WEST

West Employment Services and Training (WEST) program has provided free services to help job seekers find work and local employers hire qualified workers since 1998.

Most of our services are still virtual but in-person appointments are available.

Ready to register? 

Please complete this contact form and one of our staff will contact you to set up an appointment:


Essential Information

WEST offers the following services:

  1. Employment Service (One-to-one)
  2. Employment Resource Centre and Workshops
  3. Better Jobs Ontario (Second Career)
  4. Services for Employers (Opens in new tab)

1. Employment Service (One-to-One)

Let us take the stress out of your job search 

Work one-to-one with an employment specialist to:

  • explore your career goals;
  • identify your training needs;
  • develop your job search skills through resume support, interview coaching and more; and
  • find and access other programs and services to support your career and job search.

You may also be eligible for financial assistance for supports (such as equipment or training) to facilitate your successful transition back to work. To register, please complete this form:


2. Workshops and Employment Resource Centre

Our Employment Resource Centre (ERC) is open to anyone who lives in Ontario, including people who are currently working.

  • The ERC provides Information on job search strategies, career assessment tools, local labour market news, training, education and apprenticeship programs.
  • Information and referrals to community programs, services, and resources.
  • We also provide a variety of workshops and information sessions.

For more information about our upcoming workshops, please see our Workshop Calendar or visit our Eventbrite page.

3. Better Jobs Ontario

Get skills training and financial support when you qualify for Better Jobs Ontario (formerly Second Career)

Better Jobs Ontario is an expansion of the Second Career Program.

If you are eligible, our experienced Employment Specialists will:

  • Help you decide if the program is right for you;
  • Determine your suitability for the program;
  • Support you throughout the application process.

Please note that eligibility is not a guarantee that your application will be approved.

To learn more, register for one of our upcoming Better Jobs Ontario Information Sessions by emailing employment@westnh.org or through our Eventbrite page

Who is eligible:

Eligibility varies depending on the service.

One-to-one Employment Services are available to people who:

  • Have permanent status in Canada (Canadian citizens, permanent residents, convention refugees or protected persons) and are residents of Ontario
  • Are unemployed or under-employed (working less than an average of 20 hours per week)
  • Are not attending an education or training program for more than 20 hours

Employment Resource Centre and Workshops are available to anyone in Ontario

Better Jobs Ontario support is available to people who:

  • Have permanent status in Canada (Canadian citizens, permanent residents, convention refugees or protected persons) and are residents of Ontario
  • Have been laid-off and have not been working or are working a temporary job just to cover costs


  • Have not been laid-off but have been unemployed for six months or longer and are part of a low-income household

How to Register:

One-to-one services are delivered by appointment or registration only.  If you’re ready to book an appointment, please complete this contact form:


For more information, please call 416-848-7980, ext. 301 or email employment@westnh.org

To learn about upcoming program events, check out our Eventbrite page


All our services are free.


This Employment Ontario service is funded in part by the Government of Canada and the
Government of Ontario.

Other resources

Are you a newcomer to Canada? Our Newcomer Settlement Program can provide additional employment help, as well as other support. Learn more at westnh.org/newcomersettlement

Do you need to improve your writing, reading, math or computer skills for work, school or life?  Do you want to go to college but haven’t finished high school? Contact our adult learning programs:  westnh.org/learning.

Overwhelmed by financial stress during the pandemic? Get tax and money help by emailing feps@westnh.org, or visit westnh.org/financialempowerment for more information.


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