About Us - West Neighbourhood House

West Neighbourhood House is a multi-service neighbourhood centre that has been serving downtown west Toronto since 1912.

We are a secular, non-profit, registered charity that works with the community to address critical issues through personal and social change. With our neighbours, West Neighbourhood House strives to find solutions rooted in community strengths, collaboration, local impact and equitable public policy.

Learn more about our Mission, Vision, Values and Priorities here. Read about our history here. Download our Strategic Plan 2023-2028.

Our Services

Our team of multilingual staff and volunteers serve over 15,000 people a year, addressing issues including: homelessness and housing affordability, un- and under-employment, poverty, inequities, racism and oppression, literacy, aging, mental and physical health, immigration and settlement, violence, isolation and financial exclusion.

We do all this through offering a broad range of community-based social service programs for people of all ages and backgrounds, supporting families and individuals to address personal problems, and/or create opportunities for personal growth.

Learn more about our programs for children, youth, adults and older adults.

Our People

Our program services are delivered by over 200 full-time and part-time staff and over 800 volunteers. View our job opportunities here, and learn more about volunteering here.

We are governed by a 15-member Board of Directors, elected by our voting membership. Learn more about our membership here.

Our Community

Community development, collaboration and change are interwoven in what we do. We help people work together to find local solutions and change laws, government programs, social attitudes and other external factors that create barriers.

Learn more about our community development, public policy and advocacy work here.

Our Location

We operate out of seven locations, and cover a catchment area from Bloor street in the north to Lake Ontario in the south, Bathurst Street in the east and Roncesvalles Avenue in the west. Most of our programs provide services for people living in these areas; however there are some exceptions.

Learn more about our locations here, and please view each program’s individual page to find out about their specific catchment area.

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