Financial Empowerment - West Neighbourhood House

Man sitting on a table with a computer.

Do you have money worries, financial problems or tax questions? The Financial Empowerment and Problem Solving (FEPS) program is here to help!

We help you make informed decisions by providing support, information, resources and training.

The Financial Empowerment program is open and accepting new clients. We are currently providing one-on-one tax and money advice remotely, over the phone and in person at our 248 Ossington Avenue location. Please call 416-848-7980 or email to find out more.

Essential Information

What services do we offer?

The Financial Empowerment program enhances people’s ability to take control of their financial lives. We help people in immediate financial difficulty by providing information and discussing choices available and try to enable them to make informed, longer-term financial decisions.

We can help you:

  • File tax returns (including tax returns for for self-employed workers)
  • Get a bank account
  • Build assets
  • Fill out applications for government and income replacement benefits
  • Avoid common scams and financial fraud
  • Deal with debt problems
  • Get the most out of your personal resources

Who is eligible:

Call 416-848-7980 or email to learn more about eligibility and make an appointment.


Support is available remotely, over the phone and in person at 248 Ossington.


By appointment



How to register:

Call 416-848-7980 or email to get started and make an appointment.


Frequently Asked Questions

What else does the Financial Empowerment and Problem Solving (FEPS) program do?
FEPS provides information and assistance to colleagues in other non-profit community organizations and offers workshops for community members. The program also plays a role in identifying financial policy issues that adversely affect modest- and low-income people, and aims to facilitate positive change. This includes advocacy, developing new financial tools and/or proposing policy alternatives.

Here you can find detailed reports about FEPS:

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