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A participant speaks to a case worker as part of the Newcomer Settlement Program

The Newcomer Settlement Program provides information and support to help newcomers develop the skills and knowledge necessary to participate in society individually and as community members.

Our in-person services are available by appointment only, please contact the staff for more information. We also offer settlement services and support remotely (email, Zoom and other platforms) and by …

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The Mobile Settlement Services in Shelters Program prevents and alleviates homelessness and housing inadequacy amongst immigrants and refugees by assisting them to settle in Canada.

It works with immigrants and refugees experiencing homelessness, living in a shelter or at risk of losing their housing.

Our in-person services are available at our 588 Queen Street West location, 248 …

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A participants attends a program at WEST

 Thank you for visiting our West Employment Services and Training (WEST) page. Our program has provided free services to help job seekers find work and local employers hire qualified workers since 1998.

Unfortunately, our employment program is permanently closed. This decision has been made after careful consideration, and we appreciate the opportunities we have had to …

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English Conversation Groups help newcomers to develop language skills and participate in civic engagement opportunities.

The groups are led by trained volunteers and provide support with settlement. The program offers conversation groups, as well as trips and special guest speakers depending on the needs of the group.
Essential Information
Who is eligible:
All immigrants and refugees to Canada are …

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Our Adult Learning Program provides one-to-one and small group learning for adults who want to improve their reading, writing and math skills.

We have a variety of programming options. The program works with adults at all levels to help you reach your learning goals. We offer programming for reading, writing, math and computers.
Essential Information
Who is eligible:
The …

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A group of people making heart shapes.

The Newcomer Youth Program leads a variety of activities with a focus on skill-building, fighting social isolation, promoting civic engagement and building English-language skills. It will help youth meet new people and engage with others in the community.

The Newcomer Youth Program is currently taking place virtually and in-person, with daily activities on social media and weekly …

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Three girls playing with lego in the After School Program

Our After-School program at West Neighbourhood House provides comprehensive social, recreational, and educational activities throughout the school year for children between the ages of 6 and 12.

The After-School program is registered through High Five and is committed to providing quality recreation and sports programs for children.
Essential information
Who can join:
Children between the ages of 6 and …

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The Youth Leadership program is an 8-week summer program for youth aged 13 to 16 designed to engage participants in self-improvement, volunteering, civic engagement and skill building activities.

Youth Leadership Program (2023)
Essential Information
What is the Youth Leadership program?
The Youth Leadership program is a dynamic program that is an intersection of youth, empowerment, innovation and community development …

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The Respite program provides essential services to assist with activities of daily living, meeting the social and safety needs of clients who continue to reside in their homes.

COVID-19 update: We are running our Respite services as normal, with additional precautions (including PPE) in place.

Learn more about our programming for older adults.
Essential Information

What we do:
We have …

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