West Neighbourhood House is a social service agency in Toronto’s downtown west end. In partnership with our neighbours, West Neighbourhood House strives to find solutions to problems, expose current issues and develop services relevant to our diverse community.
The Adult Literacy Program helps English-speaking adults in the west end of Toronto learn to read and write in English and use math and computers at a basic/intermediate level. We do this through small groups and individual tutoring sessions.
We are currently looking for in-person computer tutors but some virtual opportunities might be available.
Volunteer Duties:
Support adult learners in developing basic digital literacy skills in a drop-in setting. One-to-one options may also be available.
- Assist participants with Microsoft 365 applications (Word, Outlook, Teams, etc.) and Google Workspace tools (Docs, Gmail, Drive, etc.).
- Help learners navigate the internet safely and confidently, including online safety, privacy, and recognizing scams.
- Help learners understand and use their smartphones and tablets.
- Help maintain a welcoming, inclusive, and accessible learning environment.
- Plan activities and keep a record of learning.
- Maintain communication with program staff.
Skills Required:
- Ability to read, speak and understand English
- Good computer skills
- Patience and reliability
- A belief that all people can learn
Orientation & Training:
- Those interested in volunteering with the program are encouraged to complete both the Application Form and the Adult Literacy Computer Tutor Questionnaire. Once submitted, these forms will be forwarded to the Adult Literacy team, who will arrange a pre‑screening meeting. If both the volunteer and the team decide to move forward, the next step will be to attend an Orientation Session with the Volunteer Program.
- Once onboarded by Adult Literacy staff, volunteers will participate in training and receive on-going support from staff.
Program Time & Location:
- Tutors and learners meet at 1033 King St. West
- Drop-ins: Mondays 10:00 am – 12:00pm and/or Wednesday 6:30pm – 8:30pm. Other times may be available.
- One-to-one: Monday and Friday 9am – 5pm; Tuesday to Thursday 9am – 9pm
Volunteer Commitment:
- Three hours per week: 1 hour of preparation and 2 hours of tutoring
- Six months to allow for relationship building and to ensure continuity in learning
How to Apply/Contact:
Please call 416-532-4828, ext 171 or email volunteers@westnh.org for more information. You can apply to be a volunteer by completing this application form: