We are pleased to announce that CARF International has accredited West Neighbourhood House for the next 3 years.
Accreditation means that independent evaluators have taken a close look at our policies, procedures, and practices and consulted with program participants and their caregivers and our partners in the community. The evaluators compare our work to standards that CARF has set for our sector.
The CARF standards used for this accreditation applied to:
- our Older Adult Centre programs, including Home Support Services, Assisted Living, Client and Family Services, Adult Day Program (for frail elderly and people with Alzheimer’s Disease or other cognitive impairments), Meals on Wheels, and Transportation
- the case management we do for adults with mental health issues and/or addictions out of our Meeting Place program, and
- House-wide leadership and planning, human resources, technology and risk management.
The successful accreditation process was the result of a great staff team effort!