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Programs and Resources

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Newcomer Settlement Program

COVID-19 update: Our location at 1497 Queen St. W. in Parkdale is currently closed to the public. We are providing settlement services and support remotely and by phone. We’re accepting new participants! For information, call (416) 532-4828 or email

The Newcomer Settlement Program provides information and support to help newcomers develop the skills and knowledge necessary to participate in society individually and as community members. All of our services are free.

We are committed to access and equity and offer services for clients facing multiple and/or systemic barriers to accessing social and economic opportunities.

Services we offer:

We can help you:

  • Find legal aid, childcare, healthcare services and housing programs
  • Complete government forms
  • Find schools and training programs
  • Assist in your job search
  • Prepare your resume
  • Connect with social assistance
  • Learn more about community resources for immigrants and refugees.


 Contact Us

 **Please call to make an appointment before coming to see us**

248 Ossington Ave

Call 416-532-4828 Ext.124 . Staff at this location speak English, Spanish, and Portuguese.

Our program hours at 248 Ossington are:
Wednesday 1pm-8pm
Thursday 10am-2pm
Friday 9am-2pm


1497 Queen Street West (Parkdale)

Call 416-536-1234 Ext. 404  to connect with staff that speak English and Hungarian.

Call 416-536-1234 Ext. 409 to connect with staff that speak English, Tibetan, Hindi, Tamil, and Urdu.

Please call for hours at our 1497 Queen Street location.