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Job Seekers

Collage Job Seekers

What’s on this page:

Our Services

Benefits to You


How to Get Started

Success Stories

Job Seeker Satisfaction Survey

Our Services

We work with you to develop a customized plan of services to address your specific employment and training needs. We offer a variety of employment related workshops and recruiting events as well as one-to-one appointments with one of our Employment Specialists.

One-to-One Services Include:

  • Employment needs assessment and service planning to identify steps to reach your goal(s)
  • Career exploration, decision making and labour market research
  • Exploration, identification, assessment and referrals to training and skills development programs,  including processing Second Career applications
  • Preparation of effective résumés and cover letters
  • Training on the best job search strategies to land work
  • Interview coaching and training on self-marketing
  • Job leads and assistance connecting with employers
  • Information and supported referrals to other community services
  • Job coaching and mentoring to support successful long-term employment or advancement in the labour market 
  • Financial assistance for low income individuals with the cost of transportation, voicemail, interview clothing/work attire, grooming and child care, etc.
  • Orientation to workers’ rights, employers’ expectations and Canadian workplace culture
  • We can help you access apprenticeship information that will give you access to grants and scholarships

For more information, or to get started call 416-848-7980.

Resource and Information Services

Our employment resource centre at 1033 King Street West provides:

  • computers with internet access
  • printer, fax machine and scanner
  • courtesy phone
  • job board with current job postings
  • workshops, information sessions and hiring events 
  • information on job search strategies, training, self-employment  and community supports
  • eligibility and suitability assessments for the Second Career program

    Every Tuesday we provide a job search drop-in from 10:30 am–12:30 pm & 1:30 pm–3:30 pm. Qualified staff and volunteers will help with résumé critiques and on-line job search.

Click here for the monthly events calendar

 Benefits to You

  • Increase employer response to your résumé
  • Acquire the skills to lead an effective job search
  • Enhance your confidence and self-marketing skills
  • Expand your professional network
  • Access job leads and connections to employers
  • Learn about training and skills development opportunities (Academic Upgrading, GED, apprenticeship and the Second Career program)
  • Support throughout your job search
  • Become more independent and self-sufficient in looking for work
  • Improve your ability to maintain a job once you are working


Anyone can attend our workshops and use our computer lab.

One-to-one services are available to individuals who:

  • Have permanent status in Canada (Canadian citizens, permanent residents or protected persons)
  • Are unemployed or working no more than 20 hours per week
  • Are not attending school on a full-time basis

Individuals who want our one-to-one services will need to provide their SIN card and valid photo identification at their first appointment. If you do not have sufficient identification we will direct you to the closest identification clinic.

How to Get Started

Call 416-848-7980, or drop by our office at 1033 King Street West to make an appointment with an Employment Specialist/Job Developer or to use our employment resources.

Our office hours:

Monday-Thursday 9:30 am to 5:30 pm

Friday 9:00 am to 5:00 pm

Success Stories

Read about how WEST has helped people in our community find work.


Name: AnnAnn Victory
Profession: Medical Research Administrative Assistant
Employer: Toronto General Hospital

“Efficient, friendly, made me successful. You understood my needs! You guys are wonderful, I could not have done it without you. Thanks to [my] kick ass CV, I stood out!”


Haily IMG_3091 (2)Name: Haily
Profession: Legal Assistant

“With a university degree and no funding … getting meaningful employment seemed impossible. The [WEST] program allowed me to excel. Staff worked with me to craft my resume, obtain key resources which enabled me to attend interviews and finally [find] my employment position with confidence. I honestly did not think I could be gainfully employed after [trying for] eight solid months, sending out more than 150 resumes. Now I am working full-time as a legal assistant in my field. Through the course I was able to take I have made valuable contacts, and now have a part-time job after work which is allowing me to further advance my career. For the first time, in a very long time, I am proud of myself, and none of this would have been possible if it weren’t for the [WEST] program, and the amazing workers at West Neighbourhood House.”

Name: MichaelMichael

Profession: Exhibit Design Detailer

Employer: Rhoddy Design

“I would definitely recommend these services to someone in a similar situation to my own. It was quite helpful in terms of generating an effective approach to searching for employment, adjusting and improving my resume to meet industry standards, and preparing me for interviews, follow-ups and professional communication. Thank you for your help, as it was very beneficial to getting me started on my career path.”

Job Seeker Satisfaction Survey

Your feedback is valuable to us! It helps us identify what we are doing well and what areas we need to improve. Please click the link below to download the WEST satisfaction survey. Once it is completed, you can drop it off to us in person or email it to 

WEST Satisfaction Survey

WEST strives to provide high quality customer focused services; please see our organization’s Participant Rights and Responsibilities Policy and Complaints Policy for more information.

West NH Participant Rights and Responsibilities Policy

West NH Complaints Policy