Call: (416) 532-4828 Email: info@westnh.org

Policies

These policies support West Neighbourhood House’s vision, mission, and guiding principles and their purpose is to guide the action and decision-making of individuals on a particular subject. This site is intended as a reference for all members of the West Neighbourhood House community – employees, volunteers, participants, students, visitors, contractors, and suppliers.

West Neighbourhood House’s policies are reviewed periodically.  The most recent version is found below.  Please click on a policy to read it.

Acceptance of Gifts

Accessibility Policy

Accessibility Multiyear Plan

Bed Bugs Policy

Board Advocacy Policy

Code of Conduct

Complaints Policy

Concussion Policy

Confidentiality Policy

Conflict of Interest

Customer Service Policy

Donations Policy

Emergency Response Policy

Equity Policy

Fee for Service

Health and Safety Policy

Participant Rights and Responsibilities 

Policy on Policies

Privacy Policy

Respectful Workplace Policy

Risk Management Policy

Serious Occurence 

Use of Information Technology

Workplace Harassment Policy

Workplace Violence Policy

Workplace Violence and Harassment Procedures